Last Updated: June 15, 2025

Thank you for shopping at NewGen DIY, your one-stop shop for high-quality digital products for all ages. As we specialize exclusively in downloadable goods like ebooks, flashcards, wall art, planners, and more, no physical items will be shipped.

Below you’ll find everything you need to know about how we deliver your digital items:

1. Delivery Method

All NewGen DIY products are delivered digitally and electronically. Once your payment is successfully completed, you will instantly receive a download link via email, along with instructions on how to access your purchased files.

2. Delivery Time

You will receive immediate access to your digital products right after payment confirmation. Most items are available for instant download on the checkout page and/or sent to your email inbox within minutes.

📌 No shipping or delivery time applies to digital downloads.

3. Download Limit

There is no limit to how many times you can download your purchased files. You may access your files anytime through the download link provided in your confirmation email or from your customer account (if applicable).

4. Customer Support

Need help with your order? Can’t access your files?

We’re here to support you. Reach out to our team at ng@newgen.diy with your order number and details, and we’ll respond promptly to assist you.

5. Refunds and Returns

As all of our products are digital and delivered instantly, we do not offer refunds or returns once the purchase is completed and the product is accessed or downloaded.

Please make sure to review all product descriptions and compatibility notes before buying.

6. Lost or Deleted Files

If you lose access to your files or accidentally delete them, don’t worry! Simply email us at ng@newgen.diy with your order number. After verifying your purchase, we’ll reissue your download link at no extra cost.

7. Updates and Revisions

If a product you purchased is later updated or revised, we’ll notify you by email and provide free access to download the newest version.

Policy Acceptance & Changes

By purchasing from www.newgen.diy, you agree to our Shipping Policy and understand that this policy is subject to change at any time without prior notice. Please review it periodically for updates.

Need Help?

If you have any questions regarding your digital product delivery, feel free to contact us:

📧 Email: ng@newgen.diy

Thank you for choosing NewGen DIY for your creative digital needs!